Shipping costs & Delivery times


We ship worldwide to all countries and territories.

Our priority is to ensure that you receive our products as requested. Most orders are shipped +1 working day after purchase day. Whenever our team has prepared your order and created a label for shipping, you will receive an email confirmation and a tracking number for you to check location in real time.

Depending on the destination where your product will be sent, different Shipping Rates will be automatically calculated at checkout.
In order to disclose approximate rates and services, upon territories:

Spain:

    • We ship via ASM / GLS e-commerce services
    • Delivery lead times between 1 to 2 working days
    • Flat rate 3 € for Peninsula destinations
    • Flat rate 10 € for Islas Baleares
    • Flat rate 35 € for the Ceuta, Melilla, Islas Canarias (we need your DNI number too)

European Union countries:

    • We ship via UPS / TNT / SEUR but there can be alternatives offered
    • Delivery lead times between 1 to 4 working days
    • Prices calculated at checkout upon weight, size, and destination
    • Express 1-day delivery Services are also offered at checkout

Rest of the world:

    • We ship via UPS / TNT / FedEx / Zeleris but there can be alternatives offered
    • Delivery lead times between 1 to 7 working days
    • Prices calculated at checkout upon weight, size, and destination
    • Express 1-day delivery Services are also offered at checkout
    • Duty costs can be expected as regulated by each countries’ authorities

If you prefer a different delivery method, please contact us to info@beamalevich.com before ordering and we will inform you of the possibilities and conditions. Product pick-up is possible from our showroom in Barcelona.


Duty Costs

As company policy, any applicable duty and/or importation costs are paid by the customer as detailed in the Terms & Conditions – https://beamalevich.com/terms-and-conditions/

If you are from the UK or want your shipment delivered in Great Britain, special rules apply as specified in https://www.gov.uk/goods-sent-from-abroad/tax-and-duty

Returns & Refunds

If unfortunately you are not satisfied with your purchase within 15 days after receipt of your order, please send us an email to info@beamalevich.com stating the reason. You will receive an email with instructions on how to return the product and get your full refund. The shipping costs of returning a product that has arrived to you in perfect condition is your responsibility.


A returned product will only be considered returned if it is undamaged, complete with all associated components, and (as far as this is reasonably possible) in the original state and packaging. As soon as we receive the product, we will send you a confirmation message via email. Within five working days, we will refund you the amount you paid for your purchase, excluding shipping costs. Unacceptable returns will be sent back to the customer at customer’s expense.

If your purchase is shipped incorrectly or damaged during shipping, please contact us. We will make every effort to resolve the problem. A photography is needed if the parcel is damaged.

The customer should check the condition of the packaging and the condition of the product delivered according to its description. and to indicate any necessary reservations on the delivery slip of the carrier if possible to simplify the refund and return process.

Wearables

For hygiene reasons, we do not accept returns for products on the “Wearables” sections that have been in contact with your skin or hair unless they are unopened, visibly unused and inside their original packaging.